Support Manager

  • LOCATION: Surrey
  • JOB TYPE: Permanent
  • SALARY/ RATE: To £50,000

£50,000 + excellent benefits
South East territory
50-50 split office-based vs client meetings – some home-working would be fine, but a minimum of 1 day per week in office

Technical Support Manager for a company who deliver software and business optimisation solutions to companies across the UK.
Providing excellent end-to-end solutions, this company are at the cutting edge of technology and so require a Technical Support Manager who is able to communicate high level technical content to end customers in the South East UK.
The company product is built using the .NET framework. While the Technical Support Manager does not require a development background, it is useful to have an understanding to help communicate with end customers and design / development teams for implementation of the product.

So a background understanding technologies such as the following would be highly beneficial:

• C#
• .NET Framework
• ASP.NET Web Forms
• AngularJS or similar framework
• MS SQL Server
• Distributed System

Key to the position, however, is customer / client relations skills. The ability to manage and handle the support of implementation is critical to the role. Experience in a project management capacity would also be beneficial so having a handle on:

• Project timelines and deliveries
• Budgeting and accounting (MS Excel)
• Client / customer support

If you offer demonstrable skills in the ability to communicate higher-level technical content across the dev team and end client please get in touch with more details.
Desirable Skills and Experience:-

• Cloud/SaaS
• MS Visual Studio
• MS Visual Studio Team System
• Oracle
• Linux / Unix
• Windows Authentication
• Agile Software Development

On offer is an attractive employment package and competitive salary

bonus, pension, health, life, 25 days

The positions offered provide an opportunity for individuals to thrive in a growth culture and develop further within a supportive but challenging environment.

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